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Psychology and Industrial Efficiency

Hugo Munsterberg
Riverside Press: 1913

Introduction

  1. Applied Psychology
  2. The Demands Of Practical Life
  3. Means And Ends

The Best Possible Man

  1. Vocation And Fitness
  2. Scientific Vocational Guidance
  3. Scientific Management
  4. The Methods Of Experimental Psychology
  5. Experiments In The Interest Of Electric Railway Service
  6. Experiments In The Interest Of Ship Service
  7. Experiments In The Interest Of Telephone Service
  8. Contributions From Men Of Affairs
  9. Individuals And Groups

The Best Possible Work

  1. Learning And Training
  2. The Adjustment Of Technical To Psychical Conditions
  3. The Economy Of Movement
  4. Experiments On The Problem Of Monotony
  5. Attention And Fatigue
  6. Physical And Social Influences On The Working Power

The Best Possible Effect

  1. The Satisfaction Of Economic Demands
  2. Experiments On The Effects Of Advertisements
  3. The Effect Of Display
  4. Experiments With Reference To Illegal Imitation
  5. Buying And Selling
  6. The Future Development Of Economic Psychology

The structure of this book, and its division into these three parts, is not explained until the end of the third chapter - but it might help to know in advance.

In the act of industrial productivity, particularly where men are employed to produce at the bidding of another, there are three problems to which psychology may be applied:

  1. Identifying the workers who are mentally suited to the task
  2. Creating conditions under which they will be the most productive
  3. The manner in which their effort can be employed

Hence the three major parts of the book follow in those three purposes - and the focus strays from operations management to human resources and marketing.

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