What is Six Sigma?

Author: Pete Pande and Larry Holpp
McGraw-Hill: 2002

A brief overview of the Six Sigma methodology Caution: this book is extremely polemical - take it with a grain of salt.

  1. The SS Success Story
  2. What's a Sigma?
  3. SS in Your Organization
  4. The DMAIC Process
  5. Survivor's Guide
  6. The SS Toolkit
  7. Success Stories
  8. For Management
  9. For Employees