The Discomfort Zone: How Leaders Turn Difficult Conversations Into Breakthroughs

Author: Marcia Reynolds
Berrett-Koehler: 2014

  1. Choosing a Discomfort Zone Conversation
  2. What Comes First
  3. Conversation Map and Milestones
  4. How to Listen for What to Say
  5. Break Through Barriers
  6. Embrace What's Next
  7. Strategizing Your Development Plan