5: Break Through Barriers

The author begins by suggesting that people are resistant to change. Although they may begin with a very bold objective and clear goals, their vision becomes blurred over time. But then, there's an abrupt shift to speaking in a general way about the value of case studies as a means of thinking through coaching issues. She intends to present three case studies in this chapter.

(EN: There is nothing new in this chapter - the author restates some of the principles disclosed in previous chapters in the context of "case studies" that lack sufficient detail to fully concretize the principles. In all, it's a "filler" chapter.)