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How Intelligent People Lose Credibility (and How They Can Get it Back)

Author: Allen Weiner
Jossey-Bass, 2007

An exploration of the aspects of professional demeanor, including common mistakes that undermine credibility.

• Introduction

1. The Look and Sound of Credibility
2. Can't Tailor the Message to the Audience
3. Lacking Common Sense
4. Lacks an Authoritative Voice
5. Lacks an Authoritative Presence
6. He Thinks He Knows it All
7. Not a People Person
8. Exhibiting Energy, Passion, and Drive
9. Intimidation
10. Assessing Your Credibility
11. Sixteen Mind-Sets

• Appendix: Essessnet Question Sets