Resources
The author provides a short list of books and Web sites, without explanation of why they are listed. It's certainly not a bibliography (comprehensive list) and does not appear to be a list of works cited (no citations were given) - but whatever the case, here they are:
- Collins, Jim. Good to Great. New York: HarperCollins, 2001.
- Johnston, William B., and Arnold H. Packer. Workforce 2000: Work and Workers in the 21st Century. Indianapolis, IN: Hudson Institute, 1987.
- Katzenbach, Jon R., and Douglas K. Smith. The Wisdom of Teams. Boston: Harvard Business School Press, 1993.
- Kouzes, James M., and Barry Z. Posner. Leadership Credibility. San Francisco: Jossey-Bass, 1994.
- Moran, Linda, John H. Zenger, and Ed Musselwhite. Keeping Teams on Track. Chicago: Irwin Professional Publishing, 1996.
- Deeprose, Donna. The Team Coach. New York: American Management Association, 1995.
- Parker, Glenn. Cross-Functional Teams. San Francisco: Jossey-Bass, 1994.
- Harvard's "Management Update": http://www.bbsp.harvard.edu
- Training and Development magazine's Web site: http://www.astd.org
- Training magazine's Web site: http://www.trainingsupersite.com
- The Workforce Web site: http://www. workforce.com