Introduction

This book presents the author's theory of "Quiet Leadership" - an approach that's intended to encourage performance in employees in an unobtrusive manner. It is meant to provide a practical guide to motivating employees by taking a new approach to communication between management and staff.

He admits that it is not an academic approach, but is instead based on observations he has made in his role as a performance coach, which includes over ten years experience conducting leadership workshops with more than 5,000 professionals in a range of locations and environments. In essence, it's been a trial-and-error process based on stabling processes, observing outcomes, and making adjustments.

In particular, he noticed strong links between his own practices and some of the information coming out of the new field of neuroscience (EN: this raises a red flag, as neuroscience is extremely new and the experts in the field have a very negative view about how it is misunderstood and misapplied.)

Then, the usual marketing content of a trade book:

• A claim that the theory is broadly applicable and can be put to work in all industries, all sizes of organizations, at all levels.
• A brief outline of the book according to its structure: introduction, three parts.
• A plug for the author's Web site, which is defunct (EN: A search turned also turned up a blog that has not been updated in about a year.)
• A definition of audience: managers and leaders
• An ambiguous and unsupported claim that people who've used his theories have achieved positive outcomes

(EN: I recognize that the introduction soured me, so I looked into what neuroscientists have to say about this book and its author. Reviews are mixed, some dismiss him as spreading pseudoscience and "mumbo-jumbo" while others express that this author is earnest in his desire to find a way to apply the principles, but still seem wary. Speaking in his own defense, the author concedes his book is not perfect. All things considered, it's likely a worthwhile read - benefit of the doubt, grain of salt, etc.)