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Confrontation and Conflict

Confrontation and conflict arise naturally from competitive endeavors, and the ability to differ fuels a company's growth. However, for confrontation to be productive, it must be handled appropriately.

The source of conflict often arises out of competing initiatives or priorities, where it is not possible (often due to limited resources) to pursue multiple courses of action.

Exacerbating the problem is that winning conflicts is necessary to develop credibility and a reputation as a tough and competent business person. To an individual, the consequences of being brutish in confrontations is damage to their professional reputation and the willingness of others to du business with them at all; to the organization, fostering a hostile environment can be counterproductive.

Some tips for dealing with conflict constructively:

EN: The ability to deal with conflict is also a matter of culture, and being prompt and direct may be counterproductive.


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