Reengineering the Corporation: A Manifesto for Business Revolution

Author: Michael Hammer and James Champy
HarperCollins: 2011

  1. The Crisis That Will Not Go Away
  2. Reengineering The Path To Change
  3. Rethinking Business Processes
  4. The New World of Work
  5. The Enabling Role of Information Technology
  6. Who Will Reengineer?
  7. The Hunt For Reengineering Opportunities
  8. The Experience of Process Redesign
  9. Embarking On Reengineering
  10. Case Study: Duke Power
  11. Case Study: IBM
  12. Case Study: Deere
  13. Succeeding At Reengineering