Reengineering the Corporation: A Manifesto for Business Revolution
Author: Michael Hammer and James Champy
HarperCollins: 2011
- The Crisis That Will Not Go Away
- Reengineering The Path To Change
- Rethinking Business Processes
- The New World of Work
- The Enabling Role of Information Technology
- Who Will Reengineer?
- The Hunt For Reengineering Opportunities
- The Experience of Process Redesign
- Embarking On Reengineering
- Case Study: Duke Power
- Case Study: IBM
- Case Study: Deere
- Succeeding At Reengineering