Forms that Work: Designing Web Forms for Usability
Author: Caroline Jarrett and Gerry Gaffney
Morgan Kaufmann Publishers © 2009
Guidance intended to improve the accuracy and completeness of data gathered from Web site visitors and makes the task easier for the user to accomplish.
- Persuading People to Answer
- Asking for the Right Information
- Making Questions Easy to Answer
- Writing Useful Instructions
- Choosing Forms Controls
- Making the Form Flow Easily
- Taking Care of the Details
- Making a Form Look Easy
- Testing
- Interludes
- Registration Forms
- Providing Help
- Farewell to Pop-Ups