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Best Practice Workplace Negotiations

Author: Richard Luecke
(AMA: 2002)

• Introduction

1. Negotiations In The Contemporary Workplace
2. Two Different Approaches: Win-Lose and Win-Win
3. Basic Tools
4. Preparation
5. Pay Attention To The Preliminaries
6. Persuasion
7. Practical Tactics
8. The Human Side Of Negotiating Tactics
9. Common Errors Made By Negotiators