Developing User Interfaces for Community-Oriented Workflow Information Systems

(EN: No reading notes on this chapter. I found myself in constant disagreement with the author's approach to user interface, in that it was an avocation of system-centric design and misapplied principles of business architecture to virtual communities, which is an inadvisable practice. Rather than preserve reading notes that were peppered with constant rebuttal, I'm omitting it entirely. There are better sources of information about developing user interfaces.)