E-Banking Management: Issues, Solutions, and Strategies

Author: Mahmood Shah and Steve Clarke
IGI Global, 2009

1. E-Banking Management: An Introduction
2. Delivery of Retail Banking Services
3. An Overview of E-Banking
4. E-Banking Technologies
5. A Managerial View of E-Banking
6. Human Involvement and E-Banking
7. Problematic Issues in E-Banking Management
8. Key to Success
9. E-Banking Project Management
10. Systems Thinking and Knowledge Management for E-Banking
11. Strategy Development for E-Banking
12. E-Banking: A Fuller Picture