E-Banking Management: Issues, Solutions, and Strategies

Author: Mahmood Shah and Steve Clarke
IGI Global, 2009

  1. E-Banking Management: An Introduction
  2. Delivery of Retail Banking Services
  3. An Overview of E-Banking
  4. E-Banking Technologies
  5. A Managerial View of E-Banking
  6. Human Involvement and E-Banking
  7. Problematic Issues in E-Banking Management
  8. Key to Success
  9. E-Banking Project Management
  10. Systems Thinking and Knowledge Management for E-Banking
  11. Strategy Development for E-Banking
  12. E-Banking: A Fuller Picture